Privacy policy

CASCADIAN WATER

Last Modified: 02/10/2025

Introduction

O3 Water Systems, Inc., a Washington corporation doing business as Cascadian Water (“Company”, “we”, or “us”) respects your privacy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit www.cascadianwater.com (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This Privacy Policy applies to information we collect:

On this Website and our web forms
In email, text, and other electronic messages between you and this Website.
When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.
Your search queries on the Website

It does not apply to information collected by:

Us offline or through any other means, including any other website operated by Company or any third party (including our affiliates and subsidiaries, if any); or
Any third party,(including our affiliates and subsidiaries, if any) through any application or content (including advertising) that may link to or be accessible from or on the Website.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to the policies and practices in this Privacy Policy. This Privacy Policy may change from time to time. See “Changes to Our Privacy Policy” below. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website, make any purchases through the Website, register on the Website, set up an account at the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 16 please contact us at the email address or phone number given on our Website

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website, including the following information:

By which you may be personally identified, such as name, postal, home other physical address, e-mail address, telephone number, any other identifier that permits you to be contacted online or offline, or any information about you that we collect from you and maintain in personally identifiable form in combination with an identifier described above in this bulleted subparagraph ("personal information");
That is about you but individually does not identify you, such as but not limited to search engine used, device used, and how long you spend on our Website.
About your internet connection, the equipment you use to access our Website, and usage details.
Whether your credit card transaction with us was accepted or declined
Water quality information that you provide us.

We collect this information:

Directly from you when you provide it to us.
Automatically as you navigate through the Website. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.
From third parties, for example, our payment processors or business partners.

Information you Provide to Us

The information we collect on or through our Website may include:

Information that you provide by filling in forms on our Website. This includes information provided at the time of product purchase. We may also ask you for information when you report a problem with a product order or with our Website.
Records and copies of your correspondence (including email addresses), if you contact us.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
Your responses to surveys that we might ask you to complete for research purposes.
Water quality parameters that you provide.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we and third-party providers of analytics data use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, device type and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). Click here to see how we respond to Do Not Trach signals: “Notice Concerning Do Not Track” The information we collect automatically may include personal information, and we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Web Beacons. Pages of our Website and our e-mails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Notice Concerning Do Not Track (“DNT”)

As disclosed in this Privacy Policy, we and third-party providers may use the technologies described in this Privacy Policy to collect personal information about your online activities over time and across different third-party websites or other online services (behavioral tracking). We do not currently recognize or respond to browser-initiated “Do Not Track (DNT)” signals.

Third-Party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from many providers, see: “Choices About How We Use and Disclose Your Information”.

How We Use Your Information

We do not sell or rent your personal information to anyone. We do use information that we collect about you or that you provide to us, including any personal information:

To contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.
To present our Website and its contents to you.
To complete product sales, label and ship products that you order.
To provide warranty service.
To identify and provide you with any product defect, safety or recall notices.
To provide you with information, products, or services that you request from us.
To fulfill any other purpose for which you provide it.
To provide you with notices about your account, including any expiration and renewal notices.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To notify you about changes to our Website or any products or services we offer or provide though it.
To allow you to participate in interactive features on our Website.
To help you find a servicer in your area.
To calculate and collect sales tax liabilities.
In any other way we may describe when you provide the information.
For any other purpose with your consent.

We may also use your information to contact you about our own goods and services that may be of interest to you. If you do not want us to use your information in this way, please check the relevant box located on the form on which we collect your data (the order form/registration form) or adjust your user preferences in your account profile. For more information, see “Choices About How We Use and Disclose Your Information

We may use the information we have collected from you to enable us to display advertisements to our advertisers' target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria

Disclosure of Your Information

We may disclose aggregated information about our users without restriction.

We may disclose personal information that we collect or you provide us as described in this Privacy Policy:

To contractors, shippers, service providers, and other third parties we use to fulfill, label and ship your product orders or to otherwise support our business.
To our suppliers for warranty service.
To our suppliers and others as necessary to identify and notify you of any product defect, safety or recall notices.
With your consent.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users is among the assets transferred.
For any purpose disclosed by us when you provide the information.
For any other purpose disclosed by us when you provide the information.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

We may also disclose your personal information:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To enforce or apply our Website Terms of Use found at https://www.cascadianwater.com/policies/ or Terms of Sale found at https://www.cascadianwater.com/policies/ and other agreements, including for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, credit risk reduction or product safety.

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
Promotional Offers or Newsletter from the Company. If you do not wish to have your email address used by the Company to promote our own products or services, or to receive our newsletter you can opt-out by sending us an email stating your request to info@cascadianwater.com. In addition, you may use the link within those offers or newsletter to unsubscribe from the offers or newsletter.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by sending a request by email to info@cascadianwater.com.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You are able to opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website at https://optout.networkadvertising.org/?c=1 as of the time this privacy policy was posted.

Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated address: info@cascadianwater.com. However, please know we do not currently sell data triggering that statute's opt-out requirements.

Accessing and Correcting Your Information

You can review and change the personal information you provide us when establishing an account by logging into the Website and visiting your account profile page. https://www.cascadianwater.com/my-account/.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on secure servers behind firewalls. Any payment transactions will be encrypted using SSL technology.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page with a notice that the privacy policy has been updated on the Website home page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

Links to Other Websites

This Website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Contact Information

To send us questions, comments or concerns about this privacy policy and our privacy practices, contact us at: info@cascadianwater.com.

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