ICS-STP PolyHalt® Water Softener with Taste/Sediment Filters
Routine Maintenance Kit
ICS-STPK Replacement Water Filters for ICS-STP System
ICS-STP PolyHalt® Water Softener with Taste/Sediment Filters
Description
Description
ICS-STP WATER TREATMENT SYSTEM
Why choose the ICS-STP
- Cartridge-filter based water treatment system
- Extends life of plumbing
- Fixes slimy feeling water unlike conventional salt softeners
- Contains our Salt Free PolyHalt® media
- Three high-performance treatments in one small wall-mounted system.
- excellent choice for city or well water
- No more buying heavy salt bags every month
CONTAINS TWO FILTERS:
FILTER ONE:
The first filter is a high capacity multimicron sediment filter. This filter removes particles down to 5 micron to clarify the water and protect downstream treatment and the plumbing, fixtures and appliances.
FILTER TWO:
The second filter is a top quality activated carbon filter combined with Cascadian PolyHalt®. It is specially designed to reduce the total number of filters required for maximum treatment without increasing the overall size of the treatment system.
Water is first treated by passing through the activated carbon component to reduce chlorine, improve taste and odor, and reduce volatile organic compounds (VOC's).
After carbon treatment the water passes through PolyHalt® media where it is further conditioned to treat silica and blue copper staining which extends the life of plumbing, fixtures, appliances, windows and glassware etc., by protecting them from damage caused by untreated water.
Be sure the ICS-STP treatment system is right for you - take the Filter Finder Quiz.
See product specifications below for more details
Details for Replacement Filter ICS-STPK
Other Specs
Other Specs
Filter Size: 4.5" x 20"
Connection: 1" FNPT
Treatment Included: S, Sediment T, Taste & Odor P, PolyHalt
60-Day Worry Free Return Policy
We want you to love your purchase! If you are not completely satisfied, you may return items within 60 days of purchase for a refund. Here are the details:
Proof of purchase is required for all returns.
To initiate a return, please contact our customer service team at info@cascadianwater.com or (509)-674-4000.
Refunds will be processed to the original form of payment
Please see additional Terms of Service
Frequently Asked Questions
Where does the ICS system go in my home?
Where does the ICS system go in my home?
Where it can fit, and where it can easily get access to your home's water source. This is typically a garage, crawlspace, or even a closet. If you have questions a plumber would be able to help you find the best spot. During maintenance you'll need to fit a bucket and have enough space to turn the sump wrench which comes with your system
How often do I replace the filters?
How often do I replace the filters?
Most people replace their filters once per year, or sooner if they start seeing issues with their water again. Learn about water issues here
What is the return policy?
What is the return policy?
If you are unsatisfied within 60 days of purchase, return the housing and we'll refund your purchase no questions asked.
How fast do you ship?
How fast do you ship?
We typically ship same business day if the order is placed before 2 pm PST using UPS ground.
These filters work good but do not last long our water as a lot of iron in it and I have to change them about every six months. This get very expensive at almost $500 each time
Hi Charlotte, Thank you for your review and for sharing your experience with the ICS-STPK. We understand your concern about the filter lifespan and the cost of replacements. While the ICS-STPK is effective for low to moderate iron levels, it sounds like you may have a higher concentration that requires a more specialized solution.
For heavy iron removal, we highly recommend our ICS-SIP system. It's specifically designed to tackle challenging iron levels and can significantly extend the time between filter changes, saving you money in the long run.
We'll call to discuss your specific water conditions and help you determine if the ICS-SIP is the right fit for your needs. Please feel free to contact our customer support team for personalized assistance. We appreciate your feedback and are committed to helping you find the best solution for your water!
First, they say “if you LIKE our product please leave us a 5-star (public) review. If you DONT like it, click over here (to a private response)
Then they say,
“Here are some ideas for what to include in your review;
Tell us how the ICS-STPK Replacement Water Filters for ICS-STP System has changed your water and/or made life better.
Share the best thing about your treated water.
AFTER TWO YEARS OF USE I CAN ATTEST THAT THE CASCADIAN FILTER DOES NOT REMOVE TASTE, and DOES NOT ELIMINATE MINERAL SPOTS, BUILDUP IN TOILETS, ETC. WHILE INITIALLY WE FELT POTENTIALLY MORE PROTECTED, WE NO LONGER HAVE ANY IDEA OF WHETHER IT IS PROTECTIVE.
Tell us if you would recommend the ICS-STPK Replacement Water Filters for ICS-STP System or Cascadian Water to your family, friends and neighbors?
WE ARE USING IT BECAUSE IT CAME WIRH THE HOUSE, AND THUS CANNOT RECOMMEND THIS PRODUCT AT THIS TIME. IF CASCADIAN PROVES THE BENEFITS BY PAYING FOR INDEPENDENT TESTING OF OUR WATER SUPPLY, PREFILTERED AND POST-FILTERED, WE WOULD BE HAPPY TO PUBLICLY SHARE THE RESULTS. (I SO NOT EXPECT THE COMPANY HAS RHIS MEVWL OF CONFIDENCE IN THEIR PRODUCT, BUT WOULD LOVE TO BE FAVORABLY SURPRISED.
Tell us what features / benefits you like best: Eco-friendly, easy maintenance, small size, no salt, no waste water, etc.
WE ARE UNABLE TO AFFIRM THE BENEFITS OF THIS PRODUCT. THE ONLY RHONG I CAN AFFIRM IS, BASED ON THE BIASED WAY IN WHICH MY REVIEW WAS REQUESTED, IT APPEARS CASCADIAN HAS BIASED THE CREDIBILITY OF THE REVIEWS PUBLISHED HERE. THEY GIVE SPECIFIC INSTRUCTIONS FOR ONLY HAPPY CUSTOMERS TO LEAVE PUBLIC REVIEWS, AND SPECIFICALLY, TO GIVE THEM 5-STAR REVIEWS. ALL READERS OF THESE REVIEWS: YOU HAVE BEEN WARNED.
We appreciate your candid feedback, even though it's disappointing to hear about your experience, especially as a 3 time repeat customer. We take all reviews seriously, and it's concerning that you feel the ICS-STPK hasn't met your expectations.
Regarding the review process, our intention is to make it easy for customers to share their experiences, whether positive or negative. The private feedback option is meant for concerns that might require troubleshooting or specific assistance, allowing us to address them directly makings sure customers are happy with their treatment and Cascadian. We apologize if this process was unclear or seemed biased in any way.
We understand your frustration about the water quality. Our systems are designed to reduce certain contaminants, and while they may not eliminate all taste or mineral deposits completely, they do offer significant improvements in water quality for many users.
We value your suggestion about independent testing. While we stand by our product's efficacy, we're always open to exploring ways to enhance transparency and build customer trust.
We'd like to make things right. Please reach out to our customer support team directly, and we'll work with you to assess your water quality concerns and explore potential solutions.
We recently built a house here in Chelan WA and decided to put a Cascadian Water filtration system in our home. Best decision ever! It has helped make our well water the clearest, best taking water I have ever had! Their customer service folks are responsive and helpful as well!
I highly recommend their products!
Thank you so much for sharing your wonderful experience with your Cascadian Water system in your new Chelan home! We're thrilled to hear it's made such a dramatic difference in your well water quality. It's fantastic to know you're enjoying the clearest, best-tasting water you've ever had. Your beautiful photo showcasing the system in your home is much appreciated! It's a great reminder of the positive impact our products can have. We're also delighted that our customer service team has been helpful and responsive. We strive to make the entire experience, from purchase to installation to ongoing support, as positive as possible. Thank you again for choosing Cascadian Water, and cheers to many more years of enjoying pure, delicious water!