Don’t buy one
Great product to filter and soften. Simple and easy to use.
The O ring solved the leak problem but it should have included the silicone packet. Very expensive. $17.95 with shipping is absurd for a common O ring.
Very helpful and responsive folks! Thank you!
Whole house water filter gets the job done for a year.
ordered product, and it was here within three days.
It was very easy to find the code number for replacement on the actual filtration device and delivery was extremely fast! The old filter was so brown and full of rust so obviously very effective and water flow is better with new filter in place.
This is our 3rd year for filter replacement. This time we purchased the yearly replacement. Our filter system makes all the difference in the water quality!
easy to replace,refreshed how to replace filters by watching your video.
I think Cascadian Water is fantastic!
Customer-oriented business. I think the filters are overpriced for what they are, but the system meets the need to save money over a $6000 reverse osmosis water filtration system. I don't see the value in spun filter media. I still have a little iron in the water, so we had Culligan install the soft water filter. Mistake! I would probably go with Eco water in the future. Culling has a name only. There are superior systems and less money out there. I can't say what other systems Cascadian has either because I don't know. I bought the home with this filter system pre-installed. I can testify to the wonderful customer service! I will check with Cascadian before spending more money.
You guys done an outstanding job for me.
Thank you so much for the fantastic review! We're thrilled to hear that we've done an outstanding job for you. We strive to provide excellent products and service, and your feedback means a lot to us. We appreciate your business and look forward to serving you again in the future!
Our water tastes so much better with our new system online!!! Highly recommend
We're thrilled to hear that your ICS-STP system is making such a noticeable difference in your water quality! It's fantastic that you're enjoying the taste of your water now. That's what we love to hear.
Thank you for the 5-star review and for recommending our system to others. We appreciate your business and are confident that you'll continue to enjoy the benefits of clean, great-tasting water with Cascadian Water.
cascadian water sent us the new filter and arrived in 2 days so very fast service. We wish we started to deionize and filter our water sooner. We feel better that the filter helps to protect our body and appliances from getting clogged up with mineral deposits.
We're thrilled to hear that you're enjoying the benefits of cleaner, filtered water with your Cascadian system. It's fantastic that you're feeling better and protecting your appliances from mineral buildup.
We're also glad that you received your new filter quickly – we always strive for fast and efficient service. We appreciate your business and are here to support you on your journey to healthier water.
Customer service above and beyond
Easy to install
We're thrilled to hear that you had a positive experience with our customer service and found the filter easy to install. We strive to provide both excellent support and user-friendly products, and your feedback confirms we're on the right track. We appreciate your business and are here to help if you need anything in the future!
I installed the ICS-SP filter on my well water system. The install was very easy. Used Sharkbite fittings to make it easy. Only problem was trying to find 1x3/4 adapters to connect to the filter in the local home centre.
However, still getting very high water hardness results a few weeks after the install. Have contacted Cascadian for advice.
We're glad to hear that you found the installation easy, even with the challenge of finding the right adapters.
As we discussed, PolyHalt® technology softens water differently than traditional salt-based softeners. Instead of removing minerals, it alters their structure so they don't form scale or cause hardness issues. This means your water may still test hard, but you should notice the benefits of softer water, such as less soap scum, easier cleaning, and improved lathering.
We're happy that we were able to clarify how PolyHalt® works and that you're satisfied with the understanding.
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Thanks for the 5-star rating! We appreciate your support.
We recently moved into a house with a Cascadian Water filtration system, and their team has been super helpful in identifying the system and getting a new filter ordered for us with a quick turnaround. They're attentive and friendly and send the product in a super timely manner!
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We love seeing those 5 stars! Thank you for the awesome rating.
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Thank you for the 5-star rating! We truly appreciate your support.
It was easy to replace!
That's what we like to hear! Easy replacements mean more time enjoying your clean water. Thanks for the 5-star review!
It fit perfectly and the filters definetly take the lime out of the water
We're so glad the filter fit perfectly and is effectively removing lime from your water. Softer water makes a big difference, and we're happy to be a part of that.
thank you
You're very welcome! We appreciate your business and the 5-star review.
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Thank you for the 5-star rating! We truly appreciate your support.
