At Cascadian Water, we pride ourselves on the caliber of our products, which often render words unnecessary. Our belief in complete transparency has led us to proudly display every customer review we receive, offering insights into the experiences of our real-world users.
Excellent
Thank you for the 5-star rating on the ICS-SPK Replacement Water Filter, Terry! We're so glad you're happy with your purchase. We appreciate you choosing Cascadian!
It is working great! Got rid of all the calcification issues we were having. Now I can't wait to taste the water.
Hi Dolores, thank you for this fantastic 5-star review!
We are so thrilled to hear your ICS-TP PolyHalt system 'is working great' and, most importantly, that it 'got rid of all the calcification issues' you were having. That is exactly what the PolyHalt technology is designed to do!
And to answer your title, 'Water Tasting Time!'—you are in for a treat. The second stage of your system with the activated carbon is all about making the water taste fresh and clean.
Enjoy that great-tasting, scale-free water!
Really enjoying how quickly it made a difference in the flow of our water. Now we can avoid the calcification with the prior system that was not maintained and caused other issues with the faucets and toilets. Thank you for your guidance and help in getting it to us so quickly!
Hi D. Saenz,
Thank you for this absolutely fantastic 5-star review! We are so thrilled to hear that your ICS-TP PolyHalt system made such a quick difference in your water flow.
Knowing that it's already protecting your faucets and toilets from the calcification issues you were seeing is the best possible result. That's exactly what it's designed to do—provide a solution that works without the maintenance headaches of old systems.
I am also incredibly proud to hear about your experience with our team. We'll be passing your kind words about our 'guidance and help' and 'quick shipping' on to everyone involved. That will make their day!
Thank you for trusting Cascadian with your whole home. We're so glad to have you as a customer!
Excellent
Thank you for the 5-star review, Saenz! We're so glad our ICS-TPK Replacement Water Filter is working perfectly for you. We appreciate you trusting Cascadian for clean, quality water. Thanks again!
Easy installation
Hi Marilyn, thank you so much for the 5-star review!
We're thrilled you feel it's a 'Great System,' but we're especially happy to hear you found the 'Easy Installation' noteworthy.
We put a lot of effort into designing our ICS-SPK Replacement Filters to be user-friendly so our customers can get great water without any hassle. We're so glad it was a smooth process for you.
Thanks again for choosing Cascadian!
It is so nice to set up a yearly delivery and have this product delivered to remind us that the time to change it is here :). The product is correct, timely, and the cost is reasonable -Thank you
Thank you so much for your positive feedback! We are thrilled to hear that our subscription service has been convenient for you. We strive to make it easy for our customers to keep their ICS-SP System running smoothly. Thank you for choosing our product and for your continued support.
The replacement filter is great and simple to install, once you decipher the skimpy directions. One more half inch of paper to clearly state all steps of the prep would do wonders.
Hi Paul, we appreciate your feedback and apologize for any confusion caused by the directions. We will definitely take your suggestion into account and make sure that our instructions are more thorough in the future. Thank you for choosing our product and please don't hesitate to reach out if you need any further assistance. Have a great day!
Easy installation and helps out water system out in the house.
Thank you for your positive feedback on our ICS-SPK Replacement Water Filter! We are glad to hear that it was easy to install and has improved your water system at home. Happy filtering!
Good filters. I would prefer a lower price
Hi there, thank you for taking the time to leave a review. We're happy to hear that you are satisfied with the quality of our filters. We'll definitely take your feedback into consideration regarding the price. Thank you for choosing our product. Have a great day!
I have been using this system since I have been in my house and very happy with it.
Thank you for taking the time to leave a review for our ICS-SIPK Replacement Water Filter. We're delighted to hear that you have been satisfied with the performance of our system. Our goal is to provide quality products that meet the needs of our customers, and we're glad to know we have met your expectations. Thank you for choosing us for your water filtration needs.
Fit fine only problem is the cost. It shouldn't cost you 500 bucks for two filters
Thank you for your feedback! We apologize for any inconvenience caused by the cost of our replacement filters. We strive to provide high-quality products at a fair price, and we will definitely take your comment into consideration for future pricing adjustments. Thank you for choosing our ICS-SIP system!
O rings fit fine not quite enough silicone
Hi there,
Thank you for your feedback on our Blue O-Ring for 2nd Generation ICS Systems. We're glad to hear that the O-ring fit well, but we apologize for any inconvenience caused by the lack of silicone. Just to clarify, a tube of silicone is actually provided with the replacement filters and O-ring for this purpose. Perhaps you didn't see it? Thank you for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out to us. Have a great day!
Love this system!
Thank you for your positive feedback! We are thrilled to hear that you are enjoying the ICS-SPK Replacement Water Filter for our ICS-SP System. It's great to know that our product is helping provide you with clean and refreshing water. Thank you for choosing Cascadian water filtration and softening!
Everything with this order went just great. They were a little hard to install but they really work.
Thank you for your positive review! We are glad to hear that the ICS-SIPK replacement water filter is effectively filtering your water. We understand that the installation may have been a bit challenging, but we are happy to know that the effort was worth it. Thank you for choosing our product. We appreciate your business!
Don’t buy one
Great product to filter and soften. Simple and easy to use.
The O ring solved the leak problem but it should have included the silicone packet. Very expensive. $17.95 with shipping is absurd for a common O ring.
Very helpful and responsive folks! Thank you!
Whole house water filter gets the job done for a year.
ordered product, and it was here within three days.
It was very easy to find the code number for replacement on the actual filtration device and delivery was extremely fast! The old filter was so brown and full of rust so obviously very effective and water flow is better with new filter in place.
This is our 3rd year for filter replacement. This time we purchased the yearly replacement. Our filter system makes all the difference in the water quality!
easy to replace,refreshed how to replace filters by watching your video.
I think Cascadian Water is fantastic!
Customer-oriented business. I think the filters are overpriced for what they are, but the system meets the need to save money over a $6000 reverse osmosis water filtration system. I don't see the value in spun filter media. I still have a little iron in the water, so we had Culligan install the soft water filter. Mistake! I would probably go with Eco water in the future. Culling has a name only. There are superior systems and less money out there. I can't say what other systems Cascadian has either because I don't know. I bought the home with this filter system pre-installed. I can testify to the wonderful customer service! I will check with Cascadian before spending more money.