At Cascadian Water, we pride ourselves on the caliber of our products, which often render words unnecessary. Our belief in complete transparency has led us to proudly display every customer review we receive, offering insights into the experiences of our real-world users.
The ICS-STPK filters install quickly and really improve the water quality in the house.
Hi there, thank you for leaving a review for our ICS-STPK Replacement Water Filters for the ICS-STP System. We're so glad to hear that the filters were easy to install and have made a noticeable improvement in your water quality. We appreciate your support and hope you continue to enjoy the benefits of our whole house water filter system. Thank you again for choosing our product. Have a great day!
Good this year, again. Just use a bucket or catchment for water.
Thank you for leaving a review for our ICS-SPK Replacement Water Filter. We are glad to hear that you are happy with your purchase and have found a solution for catching water with a bucket. We appreciate your feedback and we are always here to assist you with any questions or concerns.
These filters are too expensive. I assumed this system would be cheaper than a salt one along with being more effective at reducing scale. So far it has done neither. Please lower the price. Thank you.
Dear valued customer, Thank you for your feedback regarding the price of our ICS-STPK Replacement Water Filters for the ICS-STP System. We understand your concerns and apologize for any inconvenience this may have caused. To address your concern, we do offer a subscription service where you can save 10% on each filter and receive free shipping on your desired schedule. This option may be more cost-effective for you in the long run. Thank you for bringing this to our attention and we hope this solution meets your needs. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for choosing our product.
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Hello there! Thank you for taking the time to leave a review for our Water Quality Test Kits. We're glad to hear that you were satisfied with your purchase and gave us a 5-star rating. Have a great day!
Product arrived quickly and glad I could do a yearly subscription to save and receive new filter annually.
Hi there, thank you for your review! We are happy to hear that you received your replacement water filter quickly and that our yearly subscription option was convenient for you. Thank you for choosing our ICS-SPK Replacement Water Filter for your ICS-SP System.
Very good system, incredible visible results, filter change once per year. Highly recommend.
Thank you for your positive review of the ICS-SPK Replacement Water Filter for ICS-SP System! We are thrilled to hear that you have seen visible results and find the system easy to maintain with only one filter change per year. We appreciate your recommendation and thank you for sharing a picture of your installed system. We value your satisfaction and are here to assist with any further needs. Thanks again!
replaced the initial filter after one year, it really needed replacing as it had pulled a tremendous amount of iron oxide out of the class B system. Thinking it might be a good idea to replace every 6 months. Super easy to do.
Thank you for your feedback! We are glad to hear that our ICS-S5K replacement water filter was able to effectively remove iron oxide from your class B system. We recommend replacing the filter every 6 months to maintain optimal performance. Thank you for choosing our product and we hope to continue providing you with quality filters in the future.
Get The System
Terry, We are thrilled to hear that you are enjoying our ICS-SPK Replacement Water Filter for ICS-SP System. We appreciate your support and hope that the system continues to meet your needs. Thank you for choosing our ICS-SPK filter.
Excellent
Thank you for the 5-star rating on the ICS-SPK Replacement Water Filter, Terry! We're so glad you're happy with your purchase. We appreciate you choosing Cascadian!
It is working great! Got rid of all the calcification issues we were having. Now I can't wait to taste the water.
Hi Dolores, thank you for this fantastic 5-star review!
We are so thrilled to hear your ICS-TP PolyHalt system 'is working great' and, most importantly, that it 'got rid of all the calcification issues' you were having. That is exactly what the PolyHalt technology is designed to do!
And to answer your title, 'Water Tasting Time!'—you are in for a treat. The second stage of your system with the activated carbon is all about making the water taste fresh and clean.
Enjoy that great-tasting, scale-free water!
Excellent
Thank you for the 5-star review, Saenz! We're so glad our ICS-TPK Replacement Water Filter is working perfectly for you. We appreciate you trusting Cascadian for clean, quality water. Thanks again!
Really enjoying how quickly it made a difference in the flow of our water. Now we can avoid the calcification with the prior system that was not maintained and caused other issues with the faucets and toilets. Thank you for your guidance and help in getting it to us so quickly!
Hi D. Saenz,
Thank you for this absolutely fantastic 5-star review! We are so thrilled to hear that your ICS-TP PolyHalt system made such a quick difference in your water flow.
Knowing that it's already protecting your faucets and toilets from the calcification issues you were seeing is the best possible result. That's exactly what it's designed to do—provide a solution that works without the maintenance headaches of old systems.
I am also incredibly proud to hear about your experience with our team. We'll be passing your kind words about our 'guidance and help' and 'quick shipping' on to everyone involved. That will make their day!
Thank you for trusting Cascadian with your whole home. We're so glad to have you as a customer!
Easy installation
Hi Marilyn, thank you so much for the 5-star review!
We're thrilled you feel it's a 'Great System,' but we're especially happy to hear you found the 'Easy Installation' noteworthy.
We put a lot of effort into designing our ICS-SPK Replacement Filters to be user-friendly so our customers can get great water without any hassle. We're so glad it was a smooth process for you.
Thanks again for choosing Cascadian!
It is so nice to set up a yearly delivery and have this product delivered to remind us that the time to change it is here :). The product is correct, timely, and the cost is reasonable -Thank you
Thank you so much for your positive feedback! We are thrilled to hear that our subscription service has been convenient for you. We strive to make it easy for our customers to keep their ICS-SP System running smoothly. Thank you for choosing our product and for your continued support.
The replacement filter is great and simple to install, once you decipher the skimpy directions. One more half inch of paper to clearly state all steps of the prep would do wonders.
Hi Paul, we appreciate your feedback and apologize for any confusion caused by the directions. We will definitely take your suggestion into account and make sure that our instructions are more thorough in the future. Thank you for choosing our product and please don't hesitate to reach out if you need any further assistance. Have a great day!
Easy installation and helps out water system out in the house.
Thank you for your positive feedback on our ICS-SPK Replacement Water Filter! We are glad to hear that it was easy to install and has improved your water system at home. Happy filtering!
Good filters. I would prefer a lower price
Hi there, thank you for taking the time to leave a review. We're happy to hear that you are satisfied with the quality of our filters. We'll definitely take your feedback into consideration regarding the price. Thank you for choosing our product. Have a great day!
I have been using this system since I have been in my house and very happy with it.
Thank you for taking the time to leave a review for our ICS-SIPK Replacement Water Filter. We're delighted to hear that you have been satisfied with the performance of our system. Our goal is to provide quality products that meet the needs of our customers, and we're glad to know we have met your expectations. Thank you for choosing us for your water filtration needs.
O rings fit fine not quite enough silicone
Hi there,
Thank you for your feedback on our Blue O-Ring for 2nd Generation ICS Systems. We're glad to hear that the O-ring fit well, but we apologize for any inconvenience caused by the lack of silicone. Just to clarify, a tube of silicone is actually provided with the replacement filters and O-ring for this purpose. Perhaps you didn't see it? Thank you for bringing this to our attention. If you have any further concerns, please don't hesitate to reach out to us. Have a great day!
Fit fine only problem is the cost. It shouldn't cost you 500 bucks for two filters
Thank you for your feedback! We apologize for any inconvenience caused by the cost of our replacement filters. We strive to provide high-quality products at a fair price, and we will definitely take your comment into consideration for future pricing adjustments. Thank you for choosing our ICS-SIP system!
Love this system!
Thank you for your positive feedback! We are thrilled to hear that you are enjoying the ICS-SPK Replacement Water Filter for our ICS-SP System. It's great to know that our product is helping provide you with clean and refreshing water. Thank you for choosing Cascadian water filtration and softening!
Everything with this order went just great. They were a little hard to install but they really work.
Thank you for your positive review! We are glad to hear that the ICS-SIPK replacement water filter is effectively filtering your water. We understand that the installation may have been a bit challenging, but we are happy to know that the effort was worth it. Thank you for choosing our product. We appreciate your business!
Don’t buy one
Great product to filter and soften. Simple and easy to use.