Bold Truth Behind Cascadian Water's Customer Reviews

At Cascadian Water, we pride ourselves on the caliber of our products, which often render words unnecessary. Our belief in complete transparency has led us to proudly display every customer review we receive, offering insights into the experiences of our real-world users. 

Based on 205 reviews
87%
(179)
5%
(10)
4%
(8)
1%
(2)
3%
(6)
Best decision ever!

We recently built a house here in Chelan WA and decided to put a Cascadian Water filtration system in our home. Best decision ever! It has helped make our well water the clearest, best taking water I have ever had! Their customer service folks are responsive and helpful as well!
I highly recommend their products!

Thank you so much for sharing your wonderful experience with your Cascadian Water system in your new Chelan home! We're thrilled to hear it's made such a dramatic difference in your well water quality. It's fantastic to know you're enjoying the clearest, best-tasting water you've ever had. Your beautiful photo showcasing the system in your home is much appreciated! It's a great reminder of the positive impact our products can have. We're also delighted that our customer service team has been helpful and responsive. We strive to make the entire experience, from purchase to installation to ongoing support, as positive as possible. Thank you again for choosing Cascadian Water, and cheers to many more years of enjoying pure, delicious water!

Water Filters for ICS-STP

How to write a review on a water filter??? I have the cascadisn water system and it works for my application. I replace the filters ,2, annually. The process is straight forward taking about 30 minutes. I would recommend this system to filter your water, this is a whole house system.

Thank you so much for your 5-star review and for sharing your positive experience with our ICS-STP system! We're thrilled to hear that it's working well for you and that you find the filter replacement process easy. We designed our systems to be user-friendly, and it's always great to get confirmation that we're achieving that goal.

We appreciate your recommendation and are happy to have you as a satisfied Cascadian Water customer!

Simply The Best, Better Than All The Rest

I'm not given to writing reviews since every time we purchase anything the nagging to do so begins. But this review I want to write. Since moving to New Mexico 15 years ago I have purchased various water softening systems: salt, potassium, citrus and a few electromagnetic devices that attach to the pipes. None of them were to my liking. And then I discovered Cascadian Water. I was able to keep the housings from my last system, the NUVO, which was useless, and just replace the cartridges with Cascadians. What followed was more than surprising. There was a definite change in the quality, the feel, the taste of the water, as well as the minimalizing of deposits on everything that comes in contact with water. I replace the cartridges once a year which takes a very short time and little effort. And an important factor is Cascadian is eco-friendly. I recommend Cascasdian Water without any reservations.

Thank you for the enthusiastic 5-star review! We're overjoyed to hear that your Cascadian Water filters have transformed your water experience and are outperforming other systems you've tried.

It's especially gratifying to know that you appreciate our eco-friendly approach. Providing solutions that benefit both our customers and the environment is a core value for us.

Your heartfelt recommendation means the world to us, and we look forward to continuing to provide you with the best water possible!

No Slime, Just Happy Skin!

No more slime! My skin feels wonderful. We live in the desert with salt systems in almost every house. I'm so glad we are fortunate enough to have our polyhalt system.

No Slime, Just Happy Skin!

No more slime! My skin feels wonderful. We live in the desert with salt systems in almost every house. I'm so glad we are fortunate enough to have our polyhalt system.

We're thrilled to hear that your ICS-STPK has eliminated the slime and improved your skin! It's wonderful that you're enjoying the benefits of our salt-free PolyHalt system, especially in the desert where salt systems are so common. Thank you for sharing your positive experience!

Great water filter!

Thank you for the 5-star review! We're so glad you're happy with your ICS-TPK filter. We strive for high-quality products and your positive feedback means a lot. If you have any questions or need anything, we're here to help!

Prompt, Helpful Service & Quality Products

Prompt deliveries, helpful representatives and fine product quality .

We're so glad to hear that you've had such a positive experience with our prompt deliveries, helpful representatives, and the quality of our ICS-STPK filters! We strive to provide excellent service from start to finish. Thank you for choosing Cascadian Water!

5-Star Love!

Thank you so much for the 5-star rating of our ICS-STPK filter! We're thrilled that you're happy with your purchase. If you have any questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!

Great Service, Great Product, Great Experience!

Great service! Great product! Always helpful, kind, and considerate!

Thank you for the fantastic review! We're thrilled to hear that you're happy with both our ICS-TPK filter and the service we provide. We strive to offer top-quality products and exceptional customer support, and it's always a pleasure to hear when we've exceeded expectations. We appreciate your kind words and your continued business!

Easy Ordering and Replacement

I've had my cascadian filter for 3 yrs now, replacing the cartridge yearly. I no longer get my faucet strainers plugged with sludge. All water appliances have no water issues. Drinking the water right from tap with no issues. Excellent Product and replacing filter is fairly easy. Totally recommend cascadian and customer service is top notch.

We're so happy to hear that your Cascadian filter has been keeping your water appliances running smoothly and your drinking water clean for three years! It's wonderful that you're no longer dealing with clogged faucet strainers and that replacing the filter has been a breeze. Thank you for the fantastic review and for recommending our product and customer service. We appreciate your continued support!

Seeing is Believing: Proof of Powerful Filtration

When we change our filters, there's a thick layer of reddish-brown muck around the filter so we know the filtration system is doing it's job extraordinarily well. I wouldn't want to drink or use the water without it!

We're so glad to hear that your Cascadian ICS-STPK filters are effectively removing the reddish-brown sediment from your water! That layer of 'muck' is exactly what we want to see—it's visual proof that our system is working hard to protect your home and provide you with clean, safe water. Thank you for sharing your experience and the vivid description. We're proud to offer products that make such a tangible difference in our customers' lives!

5-Star Service: Fast, Reliable, Exactly What I Needed!

Excellent, super fast service and delivery. I believe it came overnight! Way faster than I expected. The filters are large, fairly expensive, but it is what I needed. 5 stars!

We're so glad you received your order so quickly! We understand that filter replacements are essential, and we strive to provide the fastest possible service. We're also happy to hear that the ICS-STPK filters are meeting your needs, even though they might be a bit of an investment. We appreciate your kind words and 5-star rating!

Easy Ordering and Replacement

We have a Cascadian Filter system for our Well Water system and have found it's easy to order and change out.

We're thrilled to hear that you're happy with your Cascadian ICS-SPK for your well water. We understand how important it is to have a system that's easy to maintain, so we're delighted that you find both the ordering and replacement process so simple.We appreciate your business and are always here if you need anything.

Great tasting water.

I haven't been able to drink my water since I put my nuvo system in. Using there softener filter my city water was horrible. With your filter my water is delicious. 5 years of buying bottles of water no more. Thanks.

It's wonderful that our CS-SP1222K filter has made your city water enjoyable again, and we're especially excited to hear that you're no longer buying bottled water. Not only are you saving money, but you're also helping the environment by reducing plastic waste – that's something to celebrate! Thank you for choosing Cascadian Water for your clean water needs. Cheers to many more years of enjoying great-tasting water right from your tap!

Orange Stains Gone! This Filter Saved Our Fixtures

The water filtration system works extremely well. Our Well has heavy minerals which caused our sinks, tubs and toilets to turn orange. After installing the filters, problem is fixed. Filter replacement is simple.

Thank you for the fantastic 5-star review! We're so glad to hear that the ICS-STPK has effectively tackled the heavy mineral content in your well water and eliminated those frustrating orange stains. It's incredibly rewarding to hear how our products make such a positive difference for our customers. We're also happy to hear that you find the filter replacement process simple and straightforward. We strive to make maintenance as easy as possible so you can focus on enjoying clean, clear water. Thanks for choosing Cascadian Water!

Three Years of Filtered Water Bliss with Cascadian AutoShip

We’ve had our system for 3 years now and love it! We ended up getting on auto delivery because the time goes by before you know it and we could definitely tell when the filters were full. They’re a great company to work with too!

We’ve had our system for 3 years now and love it! We ended up getting on auto delivery because the time goes by before you know it and we could definitely tell when the filters were full. They’re a great company to work with too!

Excellent!

The Cascadian Water system is easy to install and keeps stains from hard water developing on countertop surfaces. Excellent!

We're so happy to hear that your Cascadian Water ICS-TP system was easy to install and is effectively preventing hard water stains! Our goal is to provide accessible, effective water treatment, and your positive experience confirms we're succeeding.

Seven Years of Crystal-Clear Water

We’ve been using cascadian whole house filters for seven years and couldn’t be happier with the results. Changing the filter cartridge is simple and straightforward and I’ve never had a problem. We’re still amazed at the before and after results as evidenced by the photo!

We’ve been using cascadian whole house filters for seven years and couldn’t be happier with the results. Changing the filter cartridge is simple and straightforward and I’ve never had a problem. We’re still amazed at the before and after results as evidenced by the photo!

Enjoying Salt-Free Softening

We have had a single ICS-TPK Filter system in our home, we replace the filter once every 10 to 11 months. We would add the softner filter system also to help with the hardness as soon as we can afford it. so far we like the system. Thank god I don't have to lift those heavy bags of salt any longer.

We have had a single ICS-TPK Filter system in our home, we replace the filter once every 10 to 11 months. We would add the softner filter system also to help with the hardness as soon as we can afford it. so far we like the system. Thank god I don't have to lift those heavy bags of salt any longer.

Compact, Powerful Filtration and Softening in One!

Excellent water filtration system, and it also softens the water! And it doesn't take up much room!

Thanks for the awesome 5-star review! We're thrilled to hear that our ICS-SPK system is exceeding your expectations with its efficient filtration, water softening capabilities, and compact design. It's designed to deliver exactly what you described – high-quality water treatment without taking up valuable space.
We appreciate your positive feedback and are glad you're enjoying the benefits of clean, soft water. Thanks for choosing Cascadian Water!

Satisfied with Filtration, Concerned about Price

The filter system seems to work pretty well, although it seems I still have harder water than I expected. But the filters have gotten very expensive. This is my main complaint.

Thanks for the awesome 5-star review! We're thrilled to hear that our ICS-SPK system is exceeding your expectations with its efficient filtration, water softening capabilities, and compact design. It's designed to deliver exactly what you described – high-quality water treatment without taking up valuable space.
We appreciate your positive feedback and are glad you're enjoying the benefits of clean, soft water. Thanks for choosing Cascadian Water!

Replacement filters and site visit

Devon came to our house to review our system and was able to identify a new filter that would help with hardness of water. The water is indeed softer less water spots in the stainless sinks. I’m extremely happy with the results and Cascadian Water!

Thank you so much for the fantastic review! We're thrilled that Devin was able to assess your system, recommend the ICS-SIK filter, and make a real difference in your water quality. It's great to hear you're experiencing softer water and fewer water spots on your stainless steel sinks – that's exactly the kind of result we love to see.

Your satisfaction is our top priority, and we're so glad you're happy with both the results and your experience with Cascadian Water. We appreciate your business and are always here if you need anything in the future.

Cheers to enjoying your softer water!

Four Years of Soft, Chlorine-Free Water

I have been using Cascadian water filters for the last 4 years, and have been very happy with the water softening and chloride elimination ability of the filter!

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you've been enjoying the benefits of softer, chloride-free water with your Cascadian filter for the past four years.
It's stories like yours that make our work so rewarding. We appreciate your continued trust in Cascadian Water for your water treatment needs.

Easy, Long-Lasting, and Absolutely Loved!

Absolutely love it. Easy to change, lasts a long time.

Thank you so much for your glowing 5-star review! We're thrilled to hear that you absolutely love your filter and are impressed by its ease of use and long-lasting performance. That's exactly what we aim for with all our products. Your positive feedback means the world to us, and we're grateful for your continued support.

Exceeds Expectations

We are exceedingly satisfied with our Cascadian water system.

Thank you so much for your glowing 5-star review! We're incredibly happy to hear that you're 'exceedingly satisfied' with your Cascadian water system. Our goal is to provide exceptional water treatment solutions, and your feedback confirms that we're on the right track.