Reviews

Based on 113 reviews
86%
(97)
4%
(5)
4%
(4)
2%
(2)
4%
(5)
D
ICS-SPUK
Don with bp plumbing
Works

Installed as a whole house filter to reduce hard water. Reduced hard water from 400 parts per million to 300 parts per million. Wanted to upgrade to larger filter housing but I'm only the renter.

J
ICS-SIPK
James Urion
The perfect answer to hard water coupled with high iron content

Our water has two problems. It is hard and leaves a white residue and it is also high in iron which, if not delt with, begins leaving a red stain. The ICS-SIPK combination of filters take care of both nicely. The iron filter showed improvement almost immediately. The PolyHalt filter took a bit longer to show results but that is because it takes longer for the deposits in the water lines to clear. After a few weeks the results became evident. Our water tastes great and the white build-up and the red iron residue are not a problem. Changing the filters annually is an easy procedure and after the first time to learn the ropes is a matter of only about 20 minutes to accomplish. We are very pleased with the results.

Hi James, Thank you so very much for the detailed review of your ICS-SIP treatment system.

A
ICS-SIPK
Abe Gomez
Gets it done

This product gets the job done and is easy to replace.

Hi Abe, Thanks for sharing your experience with using and maintaining your sediment, iron and PolyHalt® treatment system.

R
ICS-SP1222K
Rare Jem
Customer service?

Had questions when I received filter. Left a message on their customer service number and more than a week later, I have not received a response

Hi Jeanette, I sincerely apologize no one responded to your message. Thank you for letting me know about your poor experience. This is not how we behave and are looking into reasons it happened so we might improve our customer service. Please let me know if there is anything further we can help with. Gabe - Founder of Cascadian Water.

P
ICS-STPK
Phil Tracy
Very expensive, but seems to work WELL

No pun intended

Thank you Phil. We're happy you're happy. Thanks for sharing.

J
ICS-SP1242K
Jospeh Dontzig.
It works!

A few years ago I switched from a water softening system to NUVO, but found that the NUVO did very little because I live in an area where I have a well. The company that services my well suggested I purchase Cascadian. The difference is amazing. The mineral buildup with which I was dealing on my faucets and shower heads has almost completely disappeared, and the water tastes just fine. So, no 50 pound bags of potassium or sodium, and no NUVO filters that were a waste of money. I'm obviously a fan of Cascadian.

Hi Jospeh, Thank you soooo much for sharing your experience after switching from NUVO to Cascadian. Your review helps others learn from your experience and we love it!

R
ICS-SPK
Richard Neumann
Good to go

Product arrived in timely manner and works as advertised.

Hi Richard, Thank you for letting everyone know we ship right away and our filters work as advertised. Enjoy Your Water!

P
ICS-SIPK
Prudence Wheeler
Very satisfied in Silverdale WA

The cartridge system is easy to maintain
We have high iron content in our well water. The system removes the iron taste and we now have great drinking water.
We have had our system for 8 years and it is phenomenal!

Hi Prudence, we're so happy to hear you've been enjoying your water for so many years. Thanks for the loyalty and sharing your experience with a fabulous review.

J
ICS-TPK
John Osborne
Excellent whole house filter

I have owned the Cascadian

Hi John, super great to hear, thanks for the 5-Star review. We really appreciate it.

C
ICS-PHK
Corrina Rogers
Water filter

Helps a lot with our hard water.

Thank you Corrina for sharing your experience

J
ICS-SIK
John VanDamme
Perfectly Pure

The best part is not having to worry about having to make changes for a whole year. We have pure water the entire time. The system is flawless..

Hi John, thank you for sharing your thoughts and experience highlighting one of the most often overlooked benefits, low maintenance. Enjoy your flawless system!

D
ICS-S5K
Dee Breason
Well Water Winner

This filter makes my water taste like a winner. No funky aftertaste. Water in the purest form.

Thank you Dee, we really love to hear your story.

L
ICS-STPK
Linda McArthur
Great Water

I live on an island where the water is hard and tastes awful. I was wanting to put in a water softener but my plumber convinced me to use the Cascadian Water system with the ICS-STPK filter. I couldn't be happier. First of all the water tastes great, my fixtures are not sporting hard water stains, and taking a shower or bath is a soft water delight. I am awed by the gunk on the filters when I change them once a year. (Terrifying, actually!). I'm so please with this system, I added it to my rental house for my tenants. All is excellent!

Hi Linda, Thank you for sharing your experience with your Cascadian ICS-STP/STPK with everyone. Love the details and how it has made such an impact in you life.

S
ICS-SPK
Shawn Thomas
Works great in our home

Our water has a high iron content. These filters remove tons of it, at the end if the year the filter is completely coated with orange iron good. Water tastes great, and no orange toilet bowls.

Hi Shawn, thanks for sharing how your filters are removing lots of iron, preventing orange toilet bowls and making your water taste. We love to hear stories like yous and if you have any pics we’d love to see them too.

D
ICS-TPK
Dee Breason
What Great Water Tastes Like

Taste like pure mountain water. No weird hint of manmade additives. Pure as nature intended.

Hi Dee, thank you for sharing how much you like your water.

G
ICS-S5K
Gary Johnston
Up graded

Had well people doing work and installed the filter, they took out the old corrugated one and we’re pleased when they saw the new one as an upgrade

Hi Gary, the S5K is a huge upgrade to your old filter! You will be amazed when you see what it traps and removes. Thanks for the review.

J
ICS-PHK
Joe Rupp
Too soon to know.

Not yet installed. Please ask again after 6 months or so.

G
ICS-SPK
Gerald
My water is perfect!

I love my water. It is clear, tastes great and doesn't stain anymore. I used to have a little bit of sediment that would plug the shower head and that problem is gone. My iron problems are gone too.

Hi Gerald, thanks for the review and sharing your experience with everyone.

R
ICS-SP1222K
Ralph Weickel
Makes Life Easier

The Cascading Filter ICS-SP1222K is easy to install and does an excellent job of taking sediments out of the water - use a well and the filter prevents sediments from clogging shower nozzle. Highly recommend and a good value.

Hi Ralph, Thank you for the great review.

A
ICS-STPK
Axel Russell
Dissapointed

New "O" rings should have been included at no cost with these new filters that are priced with a windfall profit at $500 !!!!!!!!!

Hi Axel, as was communicated to you prior to this review there are several reasons we do not include replacement O-rings with every replacement filter kit. These include, extra O-rings are included with every system, the O-rings can last for several years, in the 12 years we’ve been building ICS treatment systems we’ve had two different housings each taking a different O-ring and we have no way of knowing which O-ring any one of our customers may need. So, if we were to include O-rings with every filter replacement kit we would have to include one that would fit and one that did not fit. Supplying O-rings that don’t fit or aren’t needed is not an Eco friendly way to do business and is against our company policy.

To reduce the chance another customer might be expecting to receive O-rings with their replacement filter kit we are working to make it very clear on the website O-rings are not included..

Thank you for the review.

S
ICS-STPK
Skeets
Water Filter: ICS-STPK

It makes our water so much better! Service is Fantastic!! We ordered our filters and I swear they were here the next day!!

R
ICS-SPK
Robert Spall
Not much difference

I honestly see no difference in the water quality, except as a sediment filter. No noticeable change in soap lathering, water spotting, etc.

M
ICS-S5K
Monroe Johnson

I just ordered the filter, did not install it

Hi Monroe, thanks for the 5 Star review.

W
ICS-TP
William McSweeney
ICS-TP

water feels and tastes better. yes we would recommend to our friends (we already did), we like that it is Eco-friendly, small size and easy maintenance.

Hi William, we love to hear the details and that you are happy enough that you recommend Cascadian to others. Thanks for the 5 Star review..

J
ICS-SPK
Judy Borland

Great water without salt! We have a well & filter protects pipes & appliances!!

Hi Judy, thank you for sharing your experience and happiness with your Cascadian water treatment system. We love it when customers share so everyone can know.