Reviews

Based on 53 reviews
98%
(52)
2%
(1)
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Cascading Water filter

We have a cascading water filter system and replace the filters once a year. The first filter catches the majority of the sediment entering the house. When we change it out the first filter looks chocolate brown and the second filter looks cream colored. They start out white! The taste of the water is great and odor free. I am happy with this product.

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Todd Bakken

“I figured it was time to change my filter when I began to smell a little bit of chlorine. I also discovered that when the Cascadian filter is functioning normally you need to clean the toilet more often because the filter removes the chlorine, that’s my personal barometer. “

“The shower, dishes, the stuff that’s noticeable – the filter makes my life much easier. Dishes are cleaner, shower doors are easier to keep clean, I’ve always squeegeed the shower everyday but that task is much easier with the Cascadian in place.”

“It might have been 18 months and I’m a family of 4 so I’m sure I got the full use out of that cartridge. We drank that water and cooked with it for 27 plus years prior to the filter and that’s scary.”

Is this Normal?” 

Todd sent this picture because he was concerned something might be wrong. Both these filters are ICS-TPKs but the one on the left is about 18 months old and the one on the right is brand new. Todd’s water supply comes from the City of Mesa, AZ. where hardness ranges from 12 – 22 grains per gallon. The city does not list other common water elements such as iron. Click / Press here to see the city’s full reports. Todd has a household of 4.

Love this filtered water!

I hate the taste of the water at my daughter’s house but if I use this filtered water bottle, I can’t taste it at all!! Love it!

A quick supply of needed replacement filters. Everything back to normal. Thanks

Why can't I just buy it from your warehouse like I use to?

I used to be able to buy the filter directly from your warehouse. It was convenient. No shipping charges. I would like to do that again. I live 2 miles from your place of business.

Hi Robert, thanks for being a valuable customer and for leaving a 5-star review.

About you picking up you filter kit at our warehouse; there are a few reasons we had to stop this practice. I know it seems crazy but it’s the world we live and work in. Please note there is no charge for shipping to you.

Nuvo H2O Studio Replacement Filter Kit?

I received the kit fast and am very appreciative of the quick service.

so far they have done what was expected and given us a good water supply.
need to change them twice a year because of our ground here.

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Richard Dievendorff
Very effective fixing my hardness problems

My ICS product is great, it's very effective fixing my hardness problems. My water tastes great too. The system is small, salt-less and doesn't require a drain.

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Richard Swanson
The mineral build-up on fixtures is manageable

The produce works as described. The mineral build-up on fixtures is manageable. Prior to installation, not so much.

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Kelsey (Cascadian Distributor)
I’ve never gotten one back, I’ve never had a complaint

We actually have quite a few customers that do like your single cartridge system that is the sediment and the water softener. I would say that I’ve never had one come back before, I’ve never gotten one back, I’ve never had a complaint.

When they go to install one I say now if you have a salt system you probably won’t be happy just because the waters not going to be that slimy feeling, if your used to one thing its not going to be that way. Sometimes people get it sometimes they don’t. I mean we definitely have a lot of plumbers here in town who really like the system but it would be nice if more people knew about it.

I don’t hear much feedback from customers and a lot of time I say No News is Good News because when I hear about it it usually means something is wrong.

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Josh Blanchard
It's breaking up all the build up in my heater!!

It's going great working I have had to flush my heater several times because it's breaking up all the build up in my heater!!

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Pat and Carol Beasley
Our home is now complete...

Thank you for attending our initial HOA neighborhood "well water" meeting in May. Your presentation was very informative and helped us make the decision to your filter from H2O Well Service. What a thrill to see our water in our home go from murky iron-red to a pristine clear color immediately after the filter was installed. Our home is now complete... Thank You!

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Michael Campbell
Our water tastes better and our skin is softer with this great system

Lisa and I were pleasantly surprised with the taste and feel of our water once we installed the Cascadian ICS-STP water filtration and conditioner system. Our water tastes better and our skin is softer with this great system. We are very glad we chose to install one for our family.

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Karen Harris-Gipson
Just like or better than bottled water

I just wanted to let you know how much we are loving the new water system so far. Our water is do good we are drinking it right out of the tape and it is just like or better than bottled water. Let me know if you need a testimonial on this one it is excellent.

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Dale (Cascadian Installer)
Silica problems solved

Gabe, I have checked at least 6 of the ones I have installed and they all tested the same. So far no one has complained. The applications range from 51ppm to 79ppm silica.

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Emily Neibuhr
No metallic taste, it was also easier for me to wash my hair, and get the soap off myself

My husband and I had our water tested and it turned out we had some pretty terrible water even though it’s always clear. We have 11 gpg of hardness, 1.36 NTU of turbidity, and .82 mg/l of iron, all of which are over the recommended limits. It also had a metallic taste as well. We weighed our options and decided that the ICS-STP would fit our needs best.

Once it was installed I immediately tasted the water, we had no metallic taste. The water even tasted cleaner if that’s possible. I had cleaned up all of the spotting from our hard water so that I could see if the water treated with PolyHalt was easier to clean up, it was. It simply wiped away. It was also easier for me to wash my hair, and get the soap off myself.

We are so happy that we decided to go with an ICS system. We don’t have to worry about where to plumb a backwash line, or the power and water used to backwash the automatic systems that it would have taken to treat our water. We are very happy with our decision.

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Aileen McGoldrick
Our water is very clear and soft

The water system you installed for us is working very well. Later this month I will be changing the first filter. Our water is very clear and soft, tastes good and the dishes and clothes are clean and white.

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Mathew Hodges (Cascadian Installer)
I almost fell out of my chair

I had an ICS customer call me and tell me his water is cleaning his toilets... I almost fell out of my chair

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Jarelle Crocker
Changed our well water from hard mineral water to much more manageable water.

Excellent customer service. This product has changed our well water from hard mineral water to much more manageable water. I would recommend this product to others.

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Ashele H
Very affordable and performs better than most expensive water treatment product options

Cascadian Water is a phenomenal product! This product is very affordable and performs better than most expensive water treatment product options. I highly recommend this product!

This system is amazing has kept our well water so crystal clear!!

Have had our water system for a year now and just replaced our first set of filters. This system is amazing has kept our well water so crystal clear!! My wife and I love this system and how it has improved our water, highly recommend this!!

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Bob Campbell
My prediction is this product will soon be the go to standard

Cascadian's new hardwater filter system, Polyhalt Ion bond salt free, works flawlessly. Gone is the slimy feeling in the shower, and here to stay is good tasting water in Phoenix AZ. Who would have guessed the two filter elements could replace a years worth of potassium or salt medium. My prediction is this product will soon be the go to standard, well done Cascadian. Cheers.

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DR Koontz
Best bang for the buck

I thoroughly examined all of the various water conditioners (“salt free water softeners”) that are available to purchase for residential use, and Cascadian Water had the best bang for the buck (IMHO). If your water is hard (mine tested ~14), this system will allow your soap to lather better, your hair, skin, and washed clothes to feel softer, and the inside of your pipes to better resist calcium/scum buildup. It’s easy to install, and you only have to change the filter(s) once a year. My choice for the best whole house water conditioner system out there!

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Tony Dahl (Distributor)
This is so nice

People come in and say “I got rid of my softener” and “this is so nice”.  In the city it’s a perfect product because of the hardness levels we’re dealing with and the taste and odor. The STP is an awesome product for getting rid of the odor in the water, the chlorine, or whatever it is, and then dealing with having issues with water spots.

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Richard Dievendorff
Effective for hardness and taste

My ICS product is great, it’s very effective fixing my hardness problems. My water tastes great too. The system is small, saltless and doesn’t require a drain.