At Cascadian Water, we pride ourselves on the caliber of our products, which often render words unnecessary. Our belief in complete transparency has led us to proudly display every customer review we receive, offering insights into the experiences of our real-world users.
I was a converted "Citrus based" water treatment system to Cascadian system and I'm delighted that I did. I was always leary of the bluish water dispensing out from my old citrus based system. Perhaps the acidity is just too much and etched on the inside of my copper pipes. resulting in discolored water. Now changing to this system, I'm more than happy with the water quality and without having to worry abiout the long-term effect of drinking bluish water.
Thank you for your positive review and for choosing our ICS-TPK Replacement Water Filter for your water treatment needs. We are thrilled to hear that you have noticed a significant improvement in your water quality since switching from a citrus-based system to our Cascadian system. Your experience clearly demonstrates a major difference between Cascadian's PolyHalt and our competitors' citrus treatment for hard water. Thank you for trusting us to provide you with clean and safe water. We appreciate your business and look forward to serving you in the future.
Reordering and replacing our filters has been simple with Cascadian.
Have had no issues with our filtration system.
Thank you for taking the time to leave us a review. We are glad to hear that you have had a positive experience with reordering and replacing your. Our goal is to make the process as simple and hassle-free as possible for our customers. If you ever encounter any issues, please do not hesitate to reach out to us for assistance.
I can't tell any difference between the brands.
Hi there,
Thank you for taking the time to leave a review for our ICS-SP1242K Nuvo Manor Alternative PolyHalt® Softener. We understand that you may not have noticed a difference between our brand and others after just 3 weeks of use. We would like to kindly note that our Cascadian system is designed to last twice as long between changes, so we recommend giving it more time to see its full effects.
If you have any questions or concerns, please don't hesitate to reach out to our customer service team. We are always happy to assist. Thank you again for your review and for choosing our product.
As described good product
Thank you for your review! We're glad to hear that you are satisfied with our ICS-SPK Replacement Water Filter for the ICS-SP System. We always strive to deliver high-quality products that meet our customers' needs.
Your analysis was thorough
Thank you for your positive feedback! We are glad to hear that our water quality test kits provided a thorough analysis for you. At our company, we take pride in not only selling the kits, but also testing the samples and providing recommendations for treatment.
After ordering filters, delivery was quick and efficient. Not only does the water taste better, I noticed that the filter screens on the facets stay cleaner alot longer.
Great product and service.
TOM
Thank you for taking the time to leave a review for our ICS-SIK Replacement Filter for ICS-SI System. We are thrilled to hear that you are enjoying cleaner and better tasting water with our product. We take pride in providing efficient delivery and are glad to know that our filters have exceeded your expectations. Thank you for choosing our product and for your kind words.
We appreciate the kindness when we called in and the prompt shipment.
Thank you for your review! We're glad that you had a positive experience with our customer service and that your order was shipped promptly. We appreciate your support!
Does not stop or reduce scale.
Wow, we're sorry to hear that the ICS-TPK Replacement Water Filter did not meet your expectations. We understand how frustrating it can be when a product does not perform as expected. Our team has discovered that your water comes from a managed private well and we are reaching out to you to gather more information about your water quality. We want to make sure we provide you with the best solution based on testing and our findings. We appreciate your loyalty over the years and we are committed to making your water great again. Thank you for giving us the opportunity to work through this and find a solution.
The test kits are extremely easy to use with the directions sent. The results show in depth what's going on with the water system and the results are returned in a timely manner. What's very nice about the way Cascadian water tests your sample and sends you the results is how they match up the exact filter system that your house is needing. This was my 5th time using them and my family couldn't be happier with the results.
We're thrilled to hear that our water quality test kits were easy to use and provided detailed results for your water system. We take pride in matching our customers with the exact filter system that their house needs. We're so glad to have you as a returning customer and we're happy to hear that your family is satisfied with the results. Thank you for choosing Cascadian Water.
We are satisfied with our filter. Good tasting water. No calcification on the water fixtures. I like the updated installation instructions. We've had the system for 7 years. Easy to install for this 65 y.o.
Thank you so much for taking the time to leave a review for our ICS-TPK Replacement Water Filter. We are thrilled to hear that you are satisfied with the system and that you have noticed a difference in the taste of your water and reduced calcification on your fixtures. We also appreciate your feedback on our updated installation instructions. Great job on the perfect installation – we love seeing photos like that! Thank you for choosing our product and for being a loyal customer for 7 years.
Time flies by and before you know it the time for changing your filter has expired. I just signed up for the renewal program to not forget.
Thank you for taking the time to share your experience with our ICS-SPK Replacement Water Filter. We're glad to hear that you've signed up for our renewal program to ensure timely filter changes. We understand how time can slip by, and we're happy to help make the process easier for you.
water has improved alot since we got this system. shipped quick. easy to replace.
Hi there,
Thank you for leaving a review for our ICS-TPK Replacement Water Filter. We're glad to hear that your water has improved since using our system and that the replacement was quick and easy. We strive to provide quality products and excellent service to our customers. Please let us know if there is anything else we can assist you with.
Appreciate the speed we received our filters.
Thank you for your positive feedback! We are glad to hear that you are satisfied with our timely service and speedy delivery of your replacement filters. We value your business and hope to continue providing excellent customer service to you in the future.
Great company and has been very reliable. My filters show up every year and I don’t have to think about it!!
Thank you for your kind words! We are so glad to hear that you are happy with our company and the reliability of our replacement filters. It's our pleasure to make your life a little bit easier by ensuring your filters arrive on time every year. Thank you for choosing ICS-STPK.
I love this system for our area. Water tests recommended before choosing, it gives the best results.
Thank you for leaving a review! We're so glad to hear that you love our ICS-STP PolyHalt® Water Softener with Taste/Sediment Filters. As a Cascadian Water Dealer in Idaho, we always recommend getting a water test before choosing a system, and we're happy to hear that it gave you the best results. Thank you for choosing our product!
The replacement was very easy to swap out
Thank you for your feedback! We're glad to hear that you found our replacement filters easy to change. We designed them with convenience in mind to make maintenance of your ICS-STP system hassle-free.
Great product, my customers love these systems.
Hi there! Thank you for leaving a review. We're so glad to hear that your customers are loving our ICS-TP Activated Carbon Filter with PolyHalt® Salt Free Softener and Conditioner. We appreciate your support and hope to continue providing great products for your customers. Have a fantastic day!
In our prior home in the Midwest we used a traditional rock salt water softening system. It was tiring to buy bags of salt and add them to the tank...plus the water was way too soft, which I didn't like. The Cascadian system is one and done, install the filter and you don't touch it for a year, it's the ultimate in inconvenience and it seems to soften the water enough for my taste so I'm very satisfied with it. I never notice any sediment in my water in the house either.
Thank you for taking the time to leave a review for our ICS-SPK Replacement Water Filter. We are thrilled to hear that our product has been serving you well for the past 5 years and that you find it to be a convenient alternative to traditional water softening systems.
At Cascadian, we strive to provide our customers with hassle-free solutions for their water needs. We are glad to hear that our system has met your expectations and that you are satisfied with the softness of your water.
Thank you for choosing Cascadian for your water filtration needs. We appreciate your business and look forward to serving you in the future.
Need to wait for new filter
Hi there, thank you for your feedback. We apologize for any inconvenience with waiting for a new filter. Our team is working hard to get it to you as soon as possible. Thank you for your patience and understanding. If you have any further questions or concerns, please don't hesitate to reach out to our customer service team. Thank you for choosing our product.
We very much like our whole house water filtration system. Cascadian ships promptly. Thank you
Thank you for your positive feedback on our ICS-TPK Replacement Water Filter for ICS-TP System. We are glad to hear that you are satisfied with the system and that our shipping was prompt. Your satisfaction is important to us and we appreciate your business. Thank you for choosing Cascadian.
This is another filter I've ordered from Cascadian. I always get my filter replacements here. They fit perfectly, do the job well and the ordering/shipping experience is smooth.
Thank you for your positive feedback! We are glad to hear that you have consistently had a great experience with our replacement filters. Providing high-quality products and a smooth ordering process is our top priority. We appreciate your continued support and look forward to serving you again in the future.
We have been using the filtration system since 2021 and love it. Ordering replacement filters is super easy and they have a really long life. I appreciate the fact you give a veteran discount - thank you so much!
Thank you for your kind words and continued support! We are thrilled to hear that you are satisfied with the ICS-SPK Replacement Water Filter for ICS-SP System. Our team is dedicated to providing top-quality products and excellent customer service. We are glad to offer a veteran discount as a small token of our appreciation for your service. Thank you for choosing us as your filtration system provider.
We get all our filter systems and replacement filters right from Cascadian because of their very competative pricing and fast shipment.
Thank you for choosing Cascadian for your filter needs! We are happy to hear that you have had a positive experience with our competitive pricing and fast shipping. We appreciate your loyalty and look forward to continuing to provide you with high-quality products. Thanks again for your support! - The Cascadian Team
The ICS-STPK filters install quickly and really improve the water quality in the house.
Hi there, thank you for leaving a review for our ICS-STPK Replacement Water Filters for the ICS-STP System. We're so glad to hear that the filters were easy to install and have made a noticeable improvement in your water quality. We appreciate your support and hope you continue to enjoy the benefits of our whole house water filter system. Thank you again for choosing our product. Have a great day!
Good this year, again. Just use a bucket or catchment for water.
Thank you for leaving a review for our ICS-SPK Replacement Water Filter. We are glad to hear that you are happy with your purchase and have found a solution for catching water with a bucket. We appreciate your feedback and we are always here to assist you with any questions or concerns.